RTO Compliance & Operational
Retainer Services

Your Complete Partner in RTO Compliance, Resources & Operations

Trusted by 1,025+ RTOs across Australia to stay compliant, reduce audit risk, and operate smoothly.

The Compliance Challenge RTOs Face

Running an RTO is one of the most regulated and complex businesses in Australia.

But here’s the reality most RTO CEOs & managers deal with:

  • Ever-changing regulations – constant updates to Standards and ESOS requirements
  • High audit stress – with thousands of dollars at stake
  • Over-reliance on one compliance manager – who may leave before an audit
  • Sky-high costs – $90K–$100K+ salaries plus super and overheads
  • Gaps in expertise – no one person can cover compliance, AVETMISS, e-learning, operations, and marketing

The result?
Lost money. Wasted time. Increased audit risk.

The Smarter Way – Our Retainer Solution

At VET Resources, we turn compliance from a headache into peace of mind.

Instead of one compliance officer, you get the strength of an entire multi-disciplinary team, including:

Senior Compliance Consultants

 5, 10, even 20+ years of expertise (100+ years combined)


SMS & AVETMISS Data Experts

ensuring accurate reporting and compliance


Resource Development Team

creating and contextualising compliant TAS, assessments & learner guides)


Web & Design Team

keeping your website audit-ready and marketing sharp


E-Learning Specialists

for blended and online delivery success


Senior Compliance Consultants

 5, 10, even 20+ years of expertise (100+ years combined)


Game-Changer: Your Dedicated Onsite Consultant

When you choose a larger package, you don’t just get advice—you get an integrated consultant who works as part of your team:

  • Onsite visits: 30–80 hrs/month (weekly or fortnightly)
  • Deep integration: knows your policies, procedures, and TAS inside out
  • Audit presence: consultant attends ASQA audits with you, ready for questions
  • Backed by a full team: no risk of being left unsupported

Flexible Investment Options

Choose the package that fits your needs

Option 1 – Compliance Only Retainer

Hours per Month Hourly Rate Monthly Investment (AUD)

20 hr $120/hr $2,400
30 hr $115/hr Fortnightly $3,450
40 hr $110/hr Fortnightly $4,400
50 hr $110/hr Weekly $5,500
60 hr $100/hr Weekly $6,000
Most Popular

Option 2 – Compliance + Operational Retainer

Package Compliance Hours Operational Hours Total Investment (AUD)

40 hr total (20/20) $3,800
50 hr total (25/25) $4,750
60 hr total (30/30) Fortnightly $5,400
70 hr total (35/35) Weekly $6,300
80 hr total (40/40) Weekly $7,200

Built for Flexibility

  • Carry forward unused hours (up to 3 months)
  • Add more support anytime:
    • Compliance: $120/hr
    • Operations: $85/hr
  • Scale up or down depending on audits, enrolments & growth

Why RTOs Choose Us

Always audit-ready

no last-minute panic before ASQA.

No turnover risk

consistent support for the long term.

Whole team, not one person

compliance, resources, AVETMISS, e-learning & ops.

Trusted by 1,025+ RTOs

across Australia.

Flexible & affordable

save $50k+ / year vs hiring in-house.

Customised Packages for Your RTO

We know that every RTO is different. The number of compliance hours, operational support, and resource needs vary from provider to provider. 

That’s why, if none of the packages above perfectly fit your needs, we can design a customised retainer package just for your RTO — ensuring you get the right level of support at the right investment. 

The Outcome

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Access specialists across all RTO functions.

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Stay compliant & audit-ready all year.

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Save time, money & effort; reduce turnover risk.

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Dedicated consultant embedded with your team.

Quick Comparison – In-House X vs VET Advisory Group

In-House Compliance Manager ❌ VET Advisory Group Retainer ✅
Annual CostAnnual Cost $90K–$100K+ salary + overheads From $2,400/month
ExpertiseExpertise 1 person only Full team: compliance, AVETMISS, e-learning, ops, web
Audit SupportAudit Support Limited Consultant + team with 100+ years’ expertise
Staff TurnoverStaff Turnover High risk Zero risk – full backup team
Onsite PresenceOnsite Presence 1 person only Consultant + wider team
FlexibilityFlexibility Fixed role & salary
Compliance Manager
Packages 20–80 hrs,
flexible usage
Group Retainer

Real Case Study

Case: RTO preparing for an ASQA audit

  • The RTO had one compliance officer who resigned just 2 months before audit
  • They engaged our RTO Compliance Retainer (50 hrs/month)
  • Our consultant:
    • Reviewed and updated TAS, policies & procedures
    • Conducted pre-audit validation sessions with trainers
    • Attended the audit and responded to ASQA queries

Outcome: RTO passed audit with zero rectifications.

What Our Clients Say

We no longer panic before audits—everything is documented and ready. The team works like an extension of our staff.”

TLH Group Marketing, RTO Director

I would like to thank Ben Thakkar and his team for successfully registering an RTO without having any compliance issue. I must acknowledge that VET ADVISORY GROUP provide efficient and reliable service. The registration process was very streamlined and hassle free.

Upinder Singh, RTO Director

Thanks to Ben and his team for helping us through our reregistration. Ben explains very well each clause and comment. Also, His team help us to make compliance documents.

Ghanshyam Patel, RTO Director

Take the Next Step

Stop wasting money on compliance hires that don’t stick. With VET Resources Retainer Services, you get:

  • Always audit-ready compliance
  • A full team of experts at your side
  • Flexible, affordable, scalable support
  • Peace of mind year-round
1800 959 958
www.vetresources.com.au

Book Your Free Consultation now!

Frequently Asked Questions

General Service Questions

Hiring one person means you get their knowledge only—and if they leave, you’re left exposed. With our retainer, you get access to a full team of specialists in compliance, AVETMISS, e-learning, and operations, backed by 100+ years of combined experience. Even if one consultant is unavailable, the team covers you.

Yes. Our team has extensive experience supporting both domestic-only RTOs and CRICOS providers. We’re across the ESOS Framework and CRICOS requirements as well as the Standards for RTOs.

We’ve worked with RTOs delivering qualifications in health, aged care, construction, community services, IT, business, trades, and more. Our resources and compliance support are tailored to your scope.

Packages & Flexibility

Absolutely. You can scale hours up or down depending on enrolments, audits, or operational demand. Many RTOs increase hours in the months leading to an audit, then reduce afterwards.

Unused hours roll forward for up to 3 months, so you never lose value. For example, if you only use 30 of your 40 hours in March, the remaining 10 roll into April.

Yes. You can add compliance hours for $120/hr or operational hours for $85/hr anytime.

Onsite Consultant

Yes. Your dedicated consultant integrates into your team, learning your policies and procedures inside out. And if they’re unavailable, another consultant from our in-house team steps in seamlessly.

It depends on your package. Smaller packages may not include onsite visits, while larger ones (50+ hours) provide weekly or fortnightly onsite support.

Yes. Your consultant is available to attend audits, support your team, and even respond to ASQA auditor queries directly.

Compliance & Operations Support

Yes. Our SMS & AVETMISS support team ensures your reporting is accurate and audit-ready, saving you hours of admin time.

Yes. Our resource development team creates and contextualises compliant training and assessment resources for your qualifications.

Definitely. Our e-learning specialists support LMS setup, online assessment validation, and blended course delivery to keep you compliant and student-ready.

Yes. Our team reviews your website, brochures, and digital materials to ensure they meet Clause 4.1 requirements—so you avoid audit findings for misleading information.

Pricing & Cost

On average, RTOs save $50K–$70K per year by switching to our retainer service instead of hiring a compliance manager in-house. Plus, you gain access to multiple experts, not just one.

No. Packages are flexible, and you can adjust or cancel with notice. We aim to build long-term partnerships, not trap RTOs in contracts.

No. Our retainers are based on hours, not enrolments. You can use our services for unlimited students across your qualifications.

Audit & Risk

Our consultants review your policies, TAS, assessment tools, AVETMISS data, and marketing to identify gaps before ASQA does. We also conduct internal audits so you’re prepared year-round.

Yes, many times. Our consultants sit in during audits, respond to auditor questions, and provide the evidence ASQA requires. We’ve helped RTOs pass with zero rectifications.

Absolutely. Many RTOs engage us after receiving rectifications or non-compliance notices. We provide corrective action plans and ongoing support to get you back on track.

Customisation

We’ll create a customised package that matches your needs, hours, and budget. You’ll never pay for support you don’t need.

Yes. Your consultant can train your team on compliance processes, mentor trainers, and streamline admin workflows so compliance is embedded across your RTO.

Getting Started

Usually within 5–7 business days. For urgent audit support, we can start faster.

Yes. Every new retainer engagement starts with a full compliance review to benchmark your RTO’s current state and prioritise actions.

If you’re unsure, request a free consultation. We’ll review your current compliance needs, upcoming audits, and student numbers to recommend the right level of support.

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